Well its part of emotional intelligence, actually Sympathy is want and Empathy is need.
Sympathy means ‘having a fellow feeling’ when you haven’t been there.
Empathy means that you can actually able to feel what other person is feeling placing one self into another. It is when you’ve “been there”, It’s actually straightforward and is the only way to build matured relationship.
For an instance if suppose someone who has recently lost a parent, will fully understand the emotions and thoughts another person is probably feeling when this happens to them. However, if someone hasn’t lost a parent, but knows a person that has, he or she understands the loss itself in conceptual terms. It also means that while a person is aware of the effects of such a loss, they haven’t experienced such a deeply tragic event. But they can imagine what it would do to them – that is sympathy.
For an example – When you plant seed, and it doesn’t grow well, you don’t blame the seed. You look for reasons its not doing well. It may need fertilizer,or more water,or less sun, You never blame seed. But if we have problem with friends or family,we blame the other person. Instead you should know how to care of them, they will grow well, like seed. Blaming has no positive effect at all, nor does by trying to persuade using reason and argument.
This is my experience. No blame, no reasoning, no argument just understanding. If you understand, and you show that you understand, you can love, and the situation will change.
Patience should by exercised in understanding. Staying patient with the individuals has gone a long way for me in building trust and a relationship with them. which is really difficult and very rare to find.
I find being patient and empathetic to everyone has great value and has made me a better person, friend, teammate, support and leader. Being high energy is important because many of the people I’ve supported feed off of that energy and it makes them happy or wanting to do something with me because they know I will be engaged and putting my full energy into supporting them.
I think cognitive empathy is more easily extended to strangers than affective-emotional empathy.
There seems to be two types cognitive empathy and affective-emotional empathy.
Cognitive empathy is about being able to take someone’s perspective:
Believing that they are humans same as you. Bringing understanding of different mental states. Accepting if they disagree with you.
Affective-emotional empathy is about being able to stand in someone else’s shoes and feel with them:
By sensing what they are feeling in a situation and anticipating how they feel in future situations. Reacting in a way that how will they feel in a way that build upon understanding.
This extreme end of empathy is love. We have capacities for empathy but we don’t always apply empathy in the same way across all the people we know and people who are like us or Family member of same DNA.
It is extraordinary awareness of the human conditions. Empaths are very easy to spot – they are the one who feel deeply that it can bring them to tears.
To sum up:
- Ask questions to understand the persons situation.
- Know the Feeling that are operating.
- Have a dialogue with the person to check if you understand their feelings. Your mind, body and your feelings are instrument of empathy.
- You are ready to hear feelings and able to understand those feelings ,which is empathy